PR Newswire
Novell Partners Key to Bringing Medium/Small Business Quickly and Cost Effectively to the Net
July 9, 2001
American Continental Properties
With a diverse array of commercial and residential properties in Europe and North America, American Continental Properties (ACP) needed to connect multiple locations with a secure, cross-platform system to enhance collaboration and provide mainframe access to all employees over the Internet. With limited internal expertise, ACP turned to RDA Enterprises headquartered in Manhattan. Drawing on its extensive understanding of Novell Net services software, RDA recommended a one Net solution using NetWare, BorderManager, ZENworks for Desktops, and GroupWise in a pure Internet Protocol (IP) environment.
“The Novell-based solution installed by RDA gives us a fully operational network without having to hire an IT support person,” said Matthew Axelrod – controller for American Continental Properties. “The network virtually runs itself; data back-ups and virus protection updates are automatic. And the GroupWise e-mail system is great. We no longer have formatting problems downloading file attachments from our affiliates, partners and clients in Europe and they load into programs with a simple mouse click. Communication within the company has probably doubled, as we no longer have lengthy phone mails and faxes. Aside from a few problems getting the DSL up, the whole process was painless primarily because of Novell and RDA.”
“With ZENworks, the network almost manages itself,” stated Robert Diaz, president of RDA Enterprises. “ACP has a great, secure network which is transparent to the users. They simply work, hassle free, therefore making our service work with them very easy. ACP is now concentrating on their business instead of their network.”
(Novell, NetWare, BorderManager, GroupWise, NDS and ZENworks are registered trademarks, and eDirectory is a trademark of Novell, Inc. in the United States and other countries.)
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RDA Enterprises, Inc. is a full-service network integrator providing resources to design, implement and support all Information Technology needs.
With over fifteen years of experience, RDA consistently strives to provide our wide variety of valued clients with the expertise of our staff, leading-edge technology solutions and quality custom-made or best-of-breed brand products.
Headquartered in the heart of midtown Manhattan, with satellite locations on both the east and west coasts, RDA is strategically positioned to meet the specific requirements of each of our clients, regardless of size and location. And with established partnerships with manufacturers and vendors, RDA is able to offer cost-effective value-added solutions.
Let RDA assist you in optimizing the reliability, performance and security of your existing or future information networks. |
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RDA STATEMENTS
· RDA offers full trade-in service on any of our components at the current market price difference.
For Example: At the current market price, you may trade in your Pentium III 450MHz CPU for a Pentium III 1GHz and pay only $149.95 plus shipping.
· All RDA Systems/Upgrade Packages come with a One Year Carry-In and Pre-Failure Warranty on Parts and In-House Labor.
· The Acer warranty is direct from RDA and Acer and may first be serviced thru RDA.
· All machines are fully tested and have a "burn-in" period of 48 hours.
· All machines are scanned with the two top Anti-Virus programs with the latest signatures files before shipping out.
· All machines are pre-loaded with any necessary Printer drivers.
· All machines MUST pass RDA's strict Quality Assurance Testing Program before they ship out, regardless of the brand and options taken.
· RDA takes pride in providing prompt and accurate technical support to all of our clients, may they be end-users, corporations or governments.
· RDA guarantees that all and only the components stated on our quotations are included with the workstation. No substitutions will be made without customer's approval.
· Options taken when the systems are purchased will NOT incur any additional installation and/or configuration charges, provided the order is made before assembly completion.
· References are available upon request.
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| RDA Enterprises, Inc. combines our leading-edge technology solutions with the most cost-effective, high quality custom-made products, as well as value-added best-of-breed brands to meet each unique requirements of our clients. Backed by our warranty, all our products must pass rigorous operational evaluation and individual testing. |
| PRODUCTS |
SOLUTIONS |
Custom-built products
- file servers
- business workstations
- personal computers
- laptops
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Quality brand products
- IBM
- Apple
- Compaq
- Acer
- Toshiba
- Hewlett Packard
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- custom programming
- custom accounting solutions
- anti-virus package
- tape back-up package
- remote access communications
- internet and email system
- website design and management
- LAN/WAN
- ACT Certified Consultants
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Custom Programming (See Expertise)
Custom Accounting Solution
· Needs and cost-efficient custom solutions for DOS, 16-bit and 32-bit Windows platforms |
Anti-Virus Package
· Anti-Virus software best suited to fit the protection requirements of your firm
· Appropriate licensing for multiple users
· Basic operational training for your designated staff administrator
· Staff training for basic usage |
Tape Back-Up Package
· Back-Up software for your network platform
· Tape Drive Kit with the recommended capacity for your current needs and future expansion flexibility
· Basic operational training for your designated staff administrator
· Staff training for basic usage |
Remote Access Communications Package
· Software for remote access (dial-in to and dial-out from your network)
· Modem Kit with the recommended speed for your current needs and future expansion flexibility
· Basic operational training for your designated staff administrator
· Staff training for basic usage |
Internet and Email System
· Internet Access Router best suited for the requirements of your firm
· Modem and Network Interface Card
· Client Internet Access software
· Hardware Firewall Protection
· Internet Browser software
· Necessary licensing for multiple users
· Staff training for basic usage |
| Website Design and Management (RDAOnline) |
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RDA Enterprises Inc. provides quality custom accounting solutions with our
MASTER ACCOUNTING SERIES.
For over a decade, our software has supported a variety of businesses, with customers in New York, Connecticut, New Jersey and California. Our customers have enjoyed the benefit of custom accounting software tailored to their needs, combined with the flexibility and functionality of the Crystal Reports program.
We currently specialize in two Verticals, Trophy Shops and Graphic Arts Services. Trophy Shops such as New York Trophies have been using our program since 1992. Our software has been customized to offer a unique "What-If" Option to allow for Real Time Cost Analysis and Quoting of Trophy Assembly. Once the best price is reached, it is easily converted to a live order. The Inventory module is fully integrated with these options. Reports can then be generated for the necessary parts to build. Another unique feature is an option to view and edit Inventory information in the standard fashion of one item at a time or in a "Spreadsheet" fashion. This allows for mass updating of parts. There is also a unique feature to change prices across the board. For example, you are able to increase all your list prices by 5%.
Service Bureaus such as AM GraphiForms have been using our program since 1986. It offers a unique Invoicing feature to enter the Job Order description in a "Free Entry" format or to use a Pre-Defined item, description and price with the ability to override and change any information. We have also integrated EDI processing into the Invoicing module.
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Our software allows single invoices or a batch of invoices to be processed electronically. As an Authorized Sterling Dealer, we can integrate the most widely used EDI Package into our software. Our software is Year 2000 Compliant and we offer the following modules:
General Ledger,
Accounts Payable,
Accounts Receivable,
Depreciation,
Inventory Control,
Order Entry,
Invoicing,
Payroll,
Electronic (EDI) Processing.
Our Software will run on MS-DOS, Windows 3.X, Windows 95/98 and Windows NT. Minimum requirements are 128MB Memory and 40MB of Free HD Space. Recommended minimum CPU is a Pentium III 450 MHz.
By integrating our Software and Hardware Solution that best meet your needs, combined with our Service Contracts and Training, we provide a single source solution to our costumers.
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SERVICES
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Comprehensive Network Integration and Upgrades
· Site survey and needs analysis
· Design and planning
· Consultation with client for specific requirements and functionality
· Coordination with client's other outsourced vendors / consultants
· Product recommendation and procurement
· Certified Network Cabling
· Set-up, installation and configuration of all hardware, software and peripherals
· Firing up, testing and optimization of entire network
· Training of client's staff on basic network administration and usage of network components
· Follow-up visits, if needed |
Internet and Email Integration
· Site survey and needs analysis
· Consultation with client on recommended packages
· Implementation of client-approved solution:
Coordination and testing of phone lines with local telephone company
Coordination, set-up and testing of internet account with local ISP
Set-up and testing of internet router equipment, software and multiple-user licensing
Installation and individual user configuration of browser and email program on all workstations
· Training of client's staff on basic internet browsing and email functions |
Network Virus Detection and Clean-Up
· Inspection and Scanning of entire network and media with the TOP TWO Anti-Virus packages
· Consultation with client on recommended clean-up options and projected end-results
· Implementation of client-approved clean-up solution
· Reinspection and scanning
· Basic staff training on virus prevention and virus detection |
Consulting (See Support Packages for details)
· By project
· As-needed basis |
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| RDA Enterprises, Inc. provides a wide variety of services and support, from comprehensive network integration to hourly service calls. The expertise of our network engineers and technicians, combined with our commitment to continuing education on leading-edge technology, ensure our clients the best service and the most cost-effective solutions to their unique requirements. |
| SERVICES |
SUPPORT |
TRAINING |
· Comprehensive Network Integration
· Network Upgrades
· Network Virus Detection and Clean-Up
· Internet and Email Integration
· Consulting
· Installation of new hardware / software |
· Full Service Contract
· Hardware / Software Contract
· Service Retainer
· Remote Access Dial-In Support
· Phone Technical Support
· Standard Response Support
· Emergency Response Support |
· One-on-One
· Group
· Scheduled Classes
· Onsite Corporate Training |
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TRAINING
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RDA Enteprises, Inc., with over 10 years of training experience and qualified instructors, offers classes ranging from beginner to advanced curriculum.
Our instructors have constantly received high student reviews and word-of-mouth referrals.
The key to RDA's training success is our focus on topic understanding, not memorization.
Our classes are informative, thorough and lively. |
RDA classes may be held at our own training facilities, or onsite for your convenience.
We can customize the curriculum for usage of all widely-used applications and for database programming (see Expertise for a list of topics) to best suit your individual requirements.
We offer the following types of classes:
- One-on-One
- Group
- Scheduled Classes
- Corporate Training
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NEW YORK
RDA Enterprises, Inc.
99 Madison Avenue
Third Floor
New York, NY 10016
Tel: 212-532-6125
Fax: 212-532-6130
e-mail:sales@rdanet.com |
LOS ANGELES
4735 Sepulveda Blvd.
Penthouse 408
Sherman Oaks, CA 91403
Tel: 818.501.7355
Fax: 818.501.6973
e-mail:LA@rdanet.com |
MIAMI
8760 SW 133rd
Avenue Road, Suite 322
Third Floor,
Miami, FL 33183
Tel: 305.752.79.78
Fax: 305.752.8761
e-mail:miami@rdanet.com |
BUCHAREST
Intrarea Urali,
Nr. 10,
Et. 2, Ap. 6,
Sector 1, Bucharest
Tel: +(0401)210.88.40
Fax:+(0401)211.45.84
e-mail:office@rdanet.ro |
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There has been an extraordinary shift in the business world,
and the internet is responsible for much of the financial gains.
The opportunities in this new arena are boundless and are limited only to ones imagination.
The internet has become such an influential medium for any industry that a company without an website will certainly risk
being left behind while the rest of the world advances at an
increasingly rapid rate.
RDAOnline will open this avenue for you. Simplicity in approach, beauty in form and precision in function - this is our mantra.
Click HERE to visit us. |
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| Novell Honors 2003 Service Excellence Award Winners |
PROVO, Utah - April 25, 2003 - Technical support is a critical component for ensuring customers get the most from their technology investments. As customers deploy increasingly complex technology solutions to seize the opportunities of a Web-based world, they need to know that they can get help when they need it. Novell and its partners team to deliver world-class technical support for Novell solutions.
In recognition of the vital role of partners, Novell has named 11 business partners as recipients of the 2003 Novell Service Excellence Awards. Honored at BrainShare 2003 in Salt Lake City, the winners were chosen from among Novell's Platinum-level partners in the United States and Canada. Partners were evaluated on their expertise on Novell solutions, the training of their engineers, the quality and speed of their support for customers, and their commitment to selling and supporting Novell solutions.
Recipients of support awards in 2003 are:
Alphanumeric Systems, Inc, Southeast Region
Denmac Systems, Inc., Chicago
CBE Technologies, Inc., New England
HP Services, national
Integrated Information Systems, Madison, Wisconsin
The Harding Group, Inc., Arlington, Texas
Novacoast, Southern California
RDA Enterprises, Inc., New York
Strategic Network Consulting, Houston, Texas
SunTel Services, Detroit
Tenet Computer Group Inc., Ontario, Canada
"We need partners to be successful," said Mike Lyons, vice president, Technical Services for Novell. "We sell solutions to our customers, which means not just products, but services like consulting, technical support and education. There's no way we can reach the whole market without quality partners like these. Our customers can have confidence that, whether they're talking to us or to one of our support partners, they'll get what they need to optimize their Novell investment."
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